
- +65 8799 9371
- hello@apacdms.sg
- 160 Robinson Rd #22-11 SBF Centre, Singapore 068914
$250.00
Overview
It is designed to prepare participants for entry-level jobs in one of the fastest-growing health care professions.
It will cover the following modules:
➢ Introduction to customer service
➢ Recovering from customer service blunders
➢ Enhancing call conversion and phone etiquette
➢ Optimising the appointment schedule
➢ Managing emergency appointments
There will be a written assessment at the end of the course.
Duration: 1 day course (9am to 6pm)
Location: 160 Robinson Road SBF Center #22-11 Singapore 068914
Nurul Ezza Binte Jasni
(Trainer & Team Leader)
Claudia Martin Plunkett
(Trainer & Team Leader Designate)
Your door to new opportunities.
Copyright © 2022. Asia Pacific Dental & Medical Services. All Rights Reserved
Copyright © 2022. Asia Pacific Dental & Medical Services. All Rights Reserved